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For model-specific questions, please make sure to attach your model files for faster processing of your request.
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Note
To move a Personal License with an active Maintenance+ subscription, please click here and follow the instructions.
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Enter your License Information

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Please enter the license number (e.g. 12345-001 or 1234A).

If you have more licenses to input, please list them below.

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Please enter your license number (e.g. 12345-001).
Please enter a valid product key (e.g. 12345678-9101-1121-3141-516171819201).
Please input the general topic of your question.
Please provide details on the problem.

Upload Your Files

Upload your diagnostics files below
How to generate diagnostics file?

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Accepted file: .txt
The diagnostics file is required. Click here for instructions on attaching your diagnostics file.
Please upload only allowed file types: .txt. Click here for instructions on attaching your diagnostics file.

Upload your C2V file below
How to attach my C2V file?

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Accepted file: .c2v
The C2V file is required. Click here for instructions on attaching your c2v file.
Please upload only allowed file types: .c2v. Click here for instructions on attaching your c2v file.

Upload any screenshot(s) of error messages(s)

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Accepted file: any image file format
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Details of inquiry

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Please select the topic of your ticket.
Slide2
Slide3
RS2
RS3
EX3
Settle3
RocFall2
RocFall3
SWedge
UnWedge
RSPile
RSData
Dips
RocPlane
RocSupport
RocTopple
CPillar
RSLog
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Please indicate the general topic of your question.
Please provide some details.

Enter your Software Information

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Please input the Technical Support details.

Upload your Files

Note
For model-specific questions, please make sure to attach your model files for faster processing of your request.

Zip up the model files and results folders along with any relevant screenshots and attach them here

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Accepted file: all relevant files
Please select your model file(s)
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Contact Information

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What can we help you with?

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This might answer your question

Details of inquiry

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Slide2
Slide3
RS2
RS3
EX3
Settle3
RocFall2
RocFall3
SWedge
UnWedge
RSPile
RSData
Dips
RocPlane
RocSupport
RocTopple
CPillar
RSLog
Please select the relevant software.
Please indicate the number of participants.
Please indicate the dates for the session.
Please indicate what you want to cover in the training.
Please provide details about your inquiry.

Contact Information

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Please input your first name.
Please input your last name.
Please input a valid company email address.
Please input your company name.
Please input your country.
Please input your company street address.
Please input your city.
Please input your state / province.
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